Privacy Policy

Who We Are

American Home Remodeling is the business responsible for the personal information collected through this website (the “data controller” for purposes of this Privacy Policy).

American Home Remodeling
4375 Prado Rd #108, Corona, CA 92878
Email: marketingmgr@goahr.com

What Data We Collect

We collect the following categories of personal information through our website:

Information you submit through our contact and free-estimate forms: name, email address, phone number, and zip code.

Cookie consent preferences: your choices about which cookies and similar technologies you allow, and related records of those choices.

Device and connection information: IP address and browser type, which are necessary for the website to function and to help protect the website from security threats.

Website usage data (with your consent): information about how you interact with our website collected through analytics technologies (such as pages viewed and interactions) that may use cookies or similar identifiers.

Sources of personal information:

Directly from you when you submit a contact or free-estimate form.

Automatically from your device and browser when you access the website (such as IP address and browser type).

From cookies and similar technologies, including analytics and advertising-related technologies, where you allow them through your cookie preferences.

Providing your contact and free-estimate form information is optional, but if you do not provide it, we may not be able to respond to your inquiry or schedule an estimate. You can use cookie controls to allow or refuse non-essential cookies.

How We Use Your Data

We use personal information for the following purposes, and we rely on the legal basis listed for each purpose:

To respond to your inquiries and schedule estimates based on the information you submit through our forms (legal basis: contract).

To support and complete remodeling projects and related communications where you engage us for services (legal basis: contract).

To operate, maintain, and secure our website, including monitoring for suspicious activity and preventing misuse (legal basis: legitimate interest).

To measure and understand website performance and visitor interactions using analytics technologies that may use cookies or similar identifiers (legal basis: consent).

To support advertising-related technologies that may use cookies or similar identifiers (legal basis: consent).

Who We Share Your Data With

We share personal information only as needed to operate our website and provide our services. The categories of recipients relevant to this website include the following:

Google Analytics (Google LLC): We use Google Analytics to collect website usage data (such as interactions with pages) to understand how visitors use our website. This data is processed according to Google’s privacy policy.

Google (Google LLC): We use Google services that may support website functionality and advertising-related technologies. Data processed through these services is handled according to Google’s privacy policy.

We use our own consent management system (Trustwards) to record and manage your cookie preferences. This data is processed internally and not shared with third parties.

International Data Transfers

Some of our service providers are located outside the primary processing jurisdiction, specifically in the United States.

Google LLC (including Google Analytics and other Google services): Google LLC is certified under the EU-U.S. Data Privacy Framework (DPF).

Our consent management system (Trustwards) is based in Spain (EU), so consent data is not transferred internationally.

How Long We Keep Your Data

Contact form submissions, free-estimate requests, and project records are retained only as long as necessary to respond to inquiries, schedule estimates, and complete remodeling projects, consistent with applicable recordkeeping and warranty requirements.

Cookie consent records: 10 years (to demonstrate compliance and address potential claims within legal limitation periods).

Security logs and technical records: 12 months.

Analytics data: until consent is withdrawn or according to the analytics tool retention settings.

Advertising/marketing tracking data: until consent is withdrawn.

Your Rights

If you are a California consumer, you have the following rights under the CCPA/CPRA, subject to certain exceptions:

Right to know: you can request information about the personal information we collected about you, including the categories of personal information, the sources, the purposes for collecting it, and the categories of third parties we disclose it to.

Right to delete: you can request that we delete personal information we collected from you.

Right to correct: you can request that we correct inaccurate personal information we maintain about you.

Right to opt-out of sale or sharing: you can opt out of the sale or sharing of your personal information for cross-context behavioral advertising by using a “Do Not Sell or Share My Personal Information” request. We also honor Global Privacy Control (GPC) signals as valid opt-out requests where applicable.

Right to limit the use and disclosure of sensitive personal information: you can request limits on the use or disclosure of sensitive personal information. We do not collect special categories of data through this website as described in this policy.

Right to non-discrimination: you have the right not to receive discriminatory treatment for exercising your privacy rights.

How to exercise your rights: Please submit your request by emailing marketingmgr@goahr.com. We may need to verify your identity before completing certain requests, including by asking you to confirm information related to your request.

Response timing: For CCPA/CPRA requests, we generally respond within 45 days, and we may extend this period by an additional 45 days when reasonably necessary, with notice to you.

Automated Decision-Making

We do not use automated decision-making or profiling that produces legal effects or similarly significantly affects you.

Children's Privacy

Our services are not directed at children under 16 years of age. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.

Data Security

We implement appropriate technical and organizational measures designed to protect personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security, but we take reasonable precautions to reduce risk.

Data Breach Notification

We maintain procedures to detect, report, and investigate security incidents. If we become aware of a personal data breach that poses a high risk to your rights and freedoms, we will notify you without undue delay and provide information about the nature of the breach, likely consequences, and measures taken or proposed to address it. If you suspect a security issue involving our website, please contact us at marketingmgr@goahr.com.

How to Lodge a Complaint

If you have concerns about our privacy practices, we encourage you to contact us first so we can try to resolve the issue.

California consumers may also submit a complaint to the California Privacy Protection Agency (CPPA) or the California Attorney General. CPPA website: https://cppa.ca.gov/

If you are located outside California, you may have the right to lodge a complaint with the competent authority in your jurisdiction.

Updates to This Policy

We review and update this Privacy Policy periodically. The “Last updated” date at the top of this policy indicates when changes were last made. If we make significant changes, we will provide notice by posting an update on this website and, where appropriate, by email. Changes take effect from the date indicated at the top of this policy. Where our processing relies on consent, we will request new consent when required.

Contact Us

Email: marketingmgr@goahr.com
Address: 4375 Prado Rd #108, Corona, CA 92878
Data Controller: American Home Remodeling

California Privacy Rights (CCPA/CPRA)

This section applies to California consumers and serves as our Notice at Collection.

Categories of personal information collected in the last 12 months:

Identifiers: such as name, email address, phone number, IP address, and online identifiers associated with cookies and similar technologies.

Geolocation data (approximate): such as general location derived from IP address and the zip code you provide in our forms.

Internet or other electronic network activity information: such as interactions with our website collected through analytics technologies where you allow them.

Inferences: limited inferences drawn from website usage data to understand how visitors use our website and to improve performance, where you allow analytics and related technologies.

Business or commercial purposes for collecting personal information:

To respond to inquiries and schedule estimates.

To support and complete remodeling projects and related communications.

To operate, maintain, and secure our website.

To measure website performance and understand visitor interactions (with your consent where cookies or similar identifiers are used).

To support advertising-related technologies (with your consent where cookies or similar identifiers are used).

Sale or sharing of personal information:

We do not sell personal information.

We do not share personal information for cross-context behavioral advertising.

Your right to opt-out (“Do Not Sell or Share My Personal Information”):

You may submit an opt-out request by emailing marketingmgr@goahr.com. We also honor Global Privacy Control (GPC) signals as valid opt-out requests where applicable.

Your right to limit the use and disclosure of sensitive personal information:

You may request limits by emailing marketingmgr@goahr.com. Based on the information described in this policy, we do not collect special categories of data through this website.

How to submit requests and our verification process:

To request to know, delete, or correct, email marketingmgr@goahr.com. To protect your information, we will take reasonable steps to verify your identity before fulfilling certain requests. If you use an authorized agent, we may request proof that the agent is authorized to act on your behalf and may still need to verify your identity directly.

Response timeframe and non-discrimination:

We generally respond to verifiable consumer requests within 45 days. If we need more time, we may extend by an additional 45 days and will notify you of the reason for the extension. We do not discriminate against you for exercising your CCPA/CPRA rights.