Current Customers
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Frequently Asked Questions
We’re ready to help address any issues that arise in your
For A wet area shower remodel, you can expect to be without a bathroom for a minimum of 4days. Dates are always subject to change based on any unforeseen events such as city inspection delays or additions to the scope of work outside of the contract. Water shut off is only required for the pre working plumbing which is usually the first day of work for a minimum of 2hrs. Electricity is not expected to be interrupted.
How will you protect the rest of my home from dust, debris, and potential damage during the remodel?
Our team of installers and plumbers will lay down runners in the bathroom area to flooring from damages. Our team is expected to clean up dust/debris after every service.
AHR handles delays or scheduling changes as high priority, although at times there may be circumstances out of the company’s control. We make it our priority to give the project a solution as soon as possible. You will be notified of any delay as soon as the company receives word of any set back that may potentially affect your project , AHR will do their best to give a 1-2 week notice.
If you’re a current resident in a multi-family unit and need to have work done that affects your waterline, it’s important to know that you are responsible for coordinating with your Homeowners Association (HOA) to have the water turned off before any work begins. Since multi-family units share water systems, only the HOA can manage the water shutoff process to avoid disruptions or issues for other residents.
Make sure to contact your HOA well in advance to schedule the water shutoff and ensure a smooth remodeling process.
At American Home Remodeling, we understand that unexpected situations can arise during a bathroom remodel. If you ever find yourself needing emergency assistance with your project, don’t worry—help is just a phone call away!
Here’s what you need to do:
- Call Us Immediately – Contact our customer service team at (844) 824-6247. Let the sales representative or customer service agent know that this is an emergency situation.
- Immediate Response – Once you communicate the urgency, you will be quickly directed to your project manager, who will work with you to resolve the issue as soon as possible.
Your peace of mind is our top priority. Our team is committed to providing timely support so that your remodel stays on track, no matter the circumstance.
