We are listing 4 important questions to ask your remodeler along with why it’s important to ask those questions. Undertaking home improvement projects can be a bit overwhelming. In the process, it’s common for home owners to overlook the important questions to ask your remodeler. Asking the right questions will help you better understand if a contractor is the right fit for your remodeling needs. These 4 important questions will help you determine if you’re hiring a credible and reliable contractor.
Important Questions to Ask Your Remodeler:
Are you licensed?
You will want to work with a licensed contractor. A valid license ensures whoever you’re hiring understands how to conduct business, has the necessary skillset, and is familiar with local law/code requirements. Here in California, if your quoted for work that is over $500 and they are not licensed, then this is a red flag that they are not conducting their business practices legally. It is a requirement for them to be licensed to complete work that exceeds $500. If they tell you yes, ask for their licensing number so you can properly vet their information and check that it is up to date.
Are you insured?
Selecting an uninsured contractor is extremely risky. Be sure to request proof and check that their insurance hasn’t expired. There are a different types of insurance that your contractor should have, but the two below are most important.
- Liability – A must! If your contractor operates without liability insurance, that means you assume liability for all aspects of the project. This includes employees, sub-contractors, damages, and injuries.
- Worker’s Compensation – This is also necessary and will help safeguard you from being liable for employees who are injured while on your property. This will shield you from being responsible for medical expenses, disability income, or compensation to families of injured employees.
How many years of experience do you have?
Experience is key. An experienced contractor should possess technical skills and know the ins and outs of conducting business. Someone with a lot of experience will be more informed and familiar with the remodeling process.
It’s common for contractors to go out of business within the first 5 years. It would be unfortunate to work with someone in their early stages and not be able to contact them in the future should any issues arise. Newer businesses tend to have issues with cashflow, business operations and resources. As much as we wish for these companies to succeed, we definitely wouldn’t want you to be one of their guinea pig projects.
What types of warranties do you offer?
Services? Products? Craftmanship? Manufacturers? You’ll need to know what’s covered. Warranties benefit both the customer and the contractor. State laws vary but many require defective craftmanship to be warranted by their licensed contractors. It’s extra beneficial when the products have warranties too because sometimes materials have manufacturer defects.
It’s very critical to report any issues or defects as soon as you become aware of them. Warranties and guarantees have expiration dates. Each warranty should be in writing, state its duration, and specify what it applies to.
Have other questions?
Your contractor should be able to answer any and all of your questions. If you aren’t satisfied with the responses they give you, it’s okay to decide not to enter into an agreement with them. Never feel pressured into working with anyone, especially if you have doubts about their abilities to handle your remodel needs.
If you are a Southern California home owner looking for bathroom remodeling services, American Home Remodeling has all the right answers to these important questions. With over 20+ years of experience, valid licenses, insurance coverage, and product warranties, we are your industry experts. Get in touch with us to see if we can be of service to you and your home.
Jace Darling, Owner, American Home Remodeling
